new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 5550266276
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive an OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus funds. This means you can't withdraw the bonus amount, only the winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the otherwise efficient processing time in the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and not withdraw them as cash. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, first go to your settings and review your transaction history. If your request is not appearing, do not worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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